
Modern parcel delivery that makes you look good
Strata managers are expected to:
Deliver efficiency
Reduce resident issues
Manage costs
All while protecting the building’s reputation.
Amazon Key helps you do just that.
With Amazon Key, delivery drivers get time-limited, app-controlled access to securely place parcels inside the building. No more buzzing residents. No more packages left outside. No more complaints to your inbox.
How Amazon Key Works
Residents shop on Amazon as usual
Amazon verifies the driver and grants one-time, app-based building access
Packages are delivered into secure, approved entry points (e.g., foyer)
Driver’s access expires immediately after delivery

Why Strata Managers Trust Amazon Key
Enhance Resident Experience
Reduce complaints about missed or stolen parcels—your residents will thank you
Fewer Operational Disruptions
No more phone calls about delivery drivers at the gate or parcels left outside
Peace of Mind
Access is verified, logged, and expires automatically—no risk of ongoing access
Installs Quickly and Safely
Works alongside existing systems—no rewiring or expensive upgrades
Future-Ready
Offer residents mobile phone access to the building via Amazon Key Mobile Access (optional add-on, no extra hardware required)
What's Involved
Amazon Key device installed near your foyer
Connected to your existing door strike or intercom
Installed in under 2 hours (per foyer in most cases)
No cost for standard installations
We handle all coordination with Amazon on your behalf

Amazon Key FAQs
Still have questions? We’re here to help. Send us a message and our team will get back to you shortly.
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How do I get Amazon Key technology for my building?
Submit a request here to receive information about Amazon Key and schedule your installation.
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Is my property eligible for Amazon Key technology?
Many properties that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Amazon Key technology, though some smaller properties may not be eligible. Contact us to confirm your building’s eligibility.
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Do delivery drivers need to use an access code to get access to the building?
No. With Amazon Key technology, drivers request and receive entry via their delivery apps without the need for building access codes.
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Can delivery drivers re-enter the building once they complete their delivery?
Delivery driver entry is time-limited. Drivers cannot re-enter once their time-limited access has expired.
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Will Amazon Key change the existing access experience for my residents?
No, it does not disrupt the way residents access properties.
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What kinds of systems work with Amazon Key technology?
Amazon Key technology works with many intercoms, buzzers, key pads, and other building access systems.
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How can I verify the legitimacy of an Amazon Key representative?
Call +61 1800 975 024 to verify a representative is affiliated with Amazon. -
Who can I contact if I need assistance or experience issues with the Amazon Key device or my access control system?
For urgent repairs, call us at 1300 659 939.
Why Choose Quatrix?
Quatrix is Amazon’s official partner for installing Amazon Key across residential buildings in Australia.
We’re not just an installer—we’re a specialist in strata-managed properties.
We work directly with building committees, residents, and managers to deliver a smooth, fast, and professional installation.
Amazon owns and maintains the device. Quatrix ensures it’s installed correctly, integrated cleanly, and supported long term.
Over 20 years of experience in building access and security
Recognised SCA Strata Services Specialist
Installed in 400+ buildings annually
Local team and 5-star Google rating
$20M public liability insured
Trusted by strata managers & building owners across Sydney






















Let’s Make Your Building Smarter (And Simpler)
Add long-term value to your property with smarter parcel delivery access.
We’re already working with strata teams across Sydney to install Amazon Key. Let us help your building next.
© 2025 Quatrix