Cut the chaos from your lobby or parcel room
As a building manager, you’ve probably had to deal with:
Frustrated residents over missed or stolen parcels
Delivery drivers buzzing every unit
Overflowing mailrooms or parcels left unattended in foyers

Cut the chaos from your lobby or parcel room
As a building manager, you’ve probably had to deal with:
Frustrated residents over missed or stolen parcels
Delivery drivers buzzing every unit
Overflowing mailrooms or parcels left unattended in foyers
Amazon Key changes that.
With time-limited, app-based access for Amazon delivery drivers, packages are delivered securely inside the building foyer without you needing to lift a finger.
How Amazon Key Works
Residents order as usual
Amazon verifies the delivery driver
Driver receives one-time digital access
Package is delivered to the secure drop-off area (e.g., the foyer)
Access expires instantly after delivery

You maintain control and reduce the noise.
No Keys
No manual buzz-ins
No codes
No keys
No manual buzz-ins
Why Building Managers Choose Amazon Key
Less Admin, Fewer Complaints
No more chasing delivery issues or dealing with front desk pileups
More Security, Less Liability
Access is digitally controlled and logged—no unauthorised re-entry
Better Resident Experience
Happier residents with reliable, secure deliveries every time
Minimal Disruption During Install
Installed to work alongside your existing intercom or access control system
Mobile Access Option
Offer residents smartphone building entry with Amazon Key Mobile Access (no extra hardware required)
What It Looks Like
A small Amazon Key device is installed inside or near your foyer
Connects to your electric door strike or existing access system
Installs in under 2 hours in most cases
No major rewiring or disruption required
And best of all, there’s no cost for standard installations.

Amazon Key FAQs
Still have questions? We’re here to help. Send us a message and our team will get back to you shortly.
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How do I get Amazon Key technology for my building?
Submit a request here to receive information about Amazon Key and schedule your installation.
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Is my property eligible for Amazon Key technology?
Many properties that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Amazon Key technology, though some smaller properties may not be eligible. Contact us to confirm your building’s eligibility.
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Do delivery drivers need to use an access code to get access to the building?
No. With Amazon Key technology, drivers request and receive entry via their delivery apps without the need for building access codes.
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Can delivery drivers re-enter the building once they complete their delivery?
Delivery driver entry is time-limited. Drivers cannot re-enter once their time-limited access has expired.
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Will Amazon Key change the existing access experience for my residents?
No, it does not disrupt the way residents access properties.
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What kinds of systems work with Amazon Key technology?
Amazon Key technology works with many intercoms, buzzers, key pads, and other building access systems.
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How can I verify the legitimacy of an Amazon Key representative?
Call +61 1800 975 024 to verify a representative is affiliated with Amazon. -
Who can I contact if I need assistance or experience issues with the Amazon Key device or my access control system?
For urgent repairs, call us at 1300 659 939.
Why Choose Quatrix
Quatrix is Amazon’s official partner for installing Amazon Key in Australia. We’ve worked with hundreds of residential buildings and strata teams to modernise access control.
We handle everything—from eligibility checks to install, resident communication, and post-install support.
Quatrix understands what building managers need—security, simplicity, and less chaos in shared spaces.
Certified Amazon Key Installer
Over 20 years of experience in building security systems
Fully insured with $20M public liability
Based locally, with fast, reliable support
5-star reviews trusted by 400+ buildings each year
Why Choose Quatrix
Quatrix is Amazon’s official partner for installing Amazon Key in Australia. We’ve worked with hundreds of residential buildings and strata teams to modernise access control.
We handle everything—from eligibility checks to install, resident communication, and post-install support.
Quatrix understands what building managers need—security, simplicity, and less chaos in shared spaces.
Certified Amazon Key Installer
Over 20 years of experience in building security systems
Fully insured with $20M public liability
Based locally, with fast, reliable support
5-star reviews trusted by 400+ buildings each year
Trusted by strata managers & building owners across Sydney






















Ready to Get Started?
Speak to your Strata Manager, or submit a contact form and we’ll guide you through the quick process.
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