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Amazon Deliveries and Residents Keyless Access
About the product
Amazon Key for Business is a smart access solution designed to streamline secure package deliveries in multi-unit buildings. It integrates directly with existing electronic access systems, allowing Amazon drivers to deliver packages safely inside lobbies or mailrooms, without the need for staff assistance or physical keys. This reduces missed deliveries, prevents package theft, and keeps shared spaces clutter-free.
By automating access during scheduled deliveries, Key for Business improves operational efficiency and enhances resident satisfaction. Property managers retain full control, with access limited to verified Amazon drivers and activity logged for accountability. The system is easy to install, maintenance-free, and offered at no cost to building owners.
Key features
Seamless Package Delivery
Allows Amazon drivers to deliver securely inside buildings, eliminating missed or stolen packages.
Secure, Verified Access
Access is granted only to authorized Amazon delivery drivers with one-time credentials during scheduled deliveries.
No Cost to Buildings
Amazon covers installation and maintenance, making it a cost-free upgrade for eligible properties.
Integrates with Existing Systems
Works with most electronic access systems, with minimal disruption or hardware changes needed.
FAQs
Still have questions? We’re here to help. Send us a message and our team will get back to you shortly.
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How do I get Amazon Key technology for my building?
Contact us to receive information about Amazon Key. At the time of installation, a trained technician will survey your building and install the Amazon Key device to enable Amazon Key technology.
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Is my property eligible for Amazon Key technology?
Most properties that receive deliveries directly from Amazon and have compatible electrical access systems are eligible for Amazon Key technology, though some smaller properties may not be eligible. Contact us to confirm your building's eligibility.
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Do delivery drivers need to use an access code to get access to the building?
No. With Amazon Key technology, drivers request and receive entry via their delivery apps without the need for building access codes.
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Can delivery drivers re-enter the building once they complete their delivery?
Delivery driver entry is time-limited. Drivers cannot re-enter once their time-limited access has expired.
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Will Amazon Key change the existing access experience for my residents?
No, it does not disrupt the way residents access properties.
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What kinds of systems work with Amazon Key technology?
It works with most call boxes, buzzers, key pads, and many other building access systems.
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What is the third-party deliveries feature and how does it work?*
The third-party deliveries feature gives property managers the option to permit third-party delivery providers to use Amazon Key technology. This gives the third-party provider the ability to use Amazon Key to access the property and make deliveries or provide services without assistance from staff or residents. Property managers can add or remove third-party delivery providers at any time. Examples of approved third party providers include package, restaurant and grocery delivery companies.
* Available for eligible properties only.
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How can I verify the legitimacy of an Amazon Key representative?
Call 1-844-589-6855 (tel: 18445896855) to verify if a representative is affiliated with Amazon.
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Who can I contact if I need assistance or experience issues with the Amazon Key device or my access control system?
For urgent repairs, call us at 1300 659 939.
Why choose Quatrix for intercoms?
Say goodbye to security headaches. With Quatrix, you'll enjoy clear solutions, reliable installations, and ongoing support to keep your property secure.
We install quality products with 3 years warranty and tech support. We have a customer support team who will assist with installation planning and communications and we're here if there are any post-install queries.
Your security is in good hands with QUATRIX.

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